THE ROSET FAMILY
Ligne Roset is synonymous with modern luxury and invites consumers to revel in a contemporary, design-forward lifestyle.
Known for its artful collaborations with both established and up-and-coming talents in contemporary design, Ligne Roset offers ...
Made in France
It is in the heart of the French countryside, at the foot of the Bugey Mountains, that the roots of Ligne Roset are anchored. With a family tradition rich with over 150 years' experience, Ligne Roset has manufactured its furniture by the Rhône River since 1860.
ETHICS & SUSTAINABILITY
Ligne Roset implements strict environmental standards of manufacturing and production. This commitment to sustainability has allowed the company to remain at the cutting-edge of eco-friendly design.
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To process your request, you must provide us with your order confirmation number received in your order confirmation e-mail. Without this number, the treatment of your request might take much longer. Thank you for your understanding.
Please inspect your purchase immediately upon delivery. If an item is damaged or unsatisfactory, your local retailer in charge of your order will work with you to resolve the issue to your satisfaction with expert product repair, parts replacement or exchange. You may also contact us via e-mail at firstname.lastname@example.org. If you receive a damaged, defective or incorrect item, we will work with you to make things right.
These delivery, cancellation and return policies are only valid for items purchased on the official Ligne Roset (www.ligne-roset.com/us) e-commerce website for the U.S. market.
Quick Ship Products
A non-refundable fee of 15% applies to returns, cancellations or changes on Quick Ship products. Full refunds are only given if the order is canceled within 48 hours of the order being placed.
White Glove Delivery service charges are not refundable. Returns must be received in original condition within 30 days. Credit card orders will receive refunds in the form of a credit back to the original account.
Returns are accepted only in the warehouse of your local retailer. No returns will be accepted at the store location itself. To make a return, please fill out a Return form and email to email@example.com. You will then be contacted by the store in charge of your order(s) with further details.
Made to Order Products
We do not accept any returns or exchanges on made to order furniture, this includes products not included in quick ship and/or custom (your choice of finish and fabric) products.
Cancellation of an order can only be done within 48 hours of the order being placed. If you wish to cancel an order, please fill out a Cancellation form and e-mail to firstname.lastname@example.org. You will then be contacted by the store in charge of your order(s) with further details.