PALACE CENTER, MANDELIEU, Provence-Alpes-Côte-d'Azur, 06210
207 AVENUE LEON BERENGER, SAINT LAURENT DU VAR, Provence-Alpes-Côte-d'Azur, 06700
325 AVENUE DE MAZARGUES, MARSEILLE, Provence-Alpes-Côte-d'Azur, 13008
4 CHEMIN DES PENNES AU PIN, LES PENNES MIRABEAU, Provence-Alpes-Côte-d'Azur, 13170
15 RUE DE L'ARCHE SECHE, NANTES, Pays-de-la-Loire, 44000
3 BIS ET 5 AVENUE DE CONTADES, ANGERS, Pays-de-la-Loire, 49000
60 RUE ESQUERMOISE, LILLE, Nord-Pas-de-Calais, 59000
1 QUAI GENERAL SARRAIL, LYON, Rhône Alpes, 69006
85 RUE DU BAC, PARIS, Ile-de-France, 75007
49 RUE DE BERRI / 165 BD HAUSSMANN, PARIS, Ile-de-France, 75008
61 RUE CAUMARTIN, PARIS, Ile-de-France, 75009
25 RUE DU FAUBOURG SAINT ANTOINE, PARIS, Ile-de-France, 75011
99 AVENUE DU MAINE, PARIS, Ile-de-France, 75014
104 AV ARISTIDE BRIAND RN 20, BAGNEUX, Ile-de-France, 92220
2800 Kirby Drive, Suite A-210, HOUSTON, Texas, 77098
8843 Beverly Boulevard, LOS ANGELES, California, 90048
440 North Wells Street, CHICAGO, Illinois, 60654
250 Park Avenue South, NEW YORK, New York, 10003
4040 NE 2nd Avenue, Suite M104,, MIAMI, Florida, 33137
Roppongi Duplex Tower 1F, TOKYO, 106-0032
701-11th Avenue S.W., CALGARY, ALBERTA, T2R 0E3
Shinsaibashi East Square 1F, OSAKA, 542-0081
1476 ROUTE DES QUARANTE SOUS , ORGEVAL, Ile-de-France, 78630
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To process your request, you must provide us with your order confirmation number received in your order confirmation e-mail. Without this number, the treatment of your request might take much longer. Thank you for your understanding.
Please inspect your purchase immediately upon delivery. If an item is damaged or unsatisfactory, your local retailer in charge of your order will work with you to resolve the issue to your satisfaction with expert product repair, parts replacement or exchange. You may also contact us via e-mail at email@example.com. If you receive a damaged, defective or incorrect item, we will work with you to make things right.
These delivery, cancellation and return policies are only valid for items purchased on the official Ligne Roset (www.ligne-roset.com/us) e-commerce website for the U.S. market.
Quick Ship Products
A non-refundable fee of 15% applies to returns, cancellations or changes on Quick Ship products. Full refunds are only given if the order is canceled within 48 hours of the order being placed.
White Glove Delivery service charges are not refundable. Returns must be received in original condition within 30 days. Credit card orders will receive refunds in the form of a credit back to the original account.
Returns are accepted only in the warehouse of your local retailer. No returns will be accepted at the store location itself. To make a return, please fill out a Return form and email to firstname.lastname@example.org. You will then be contacted by the store in charge of your order(s) with further details.
Made to Order Products
We do not accept any returns or exchanges on made to order furniture, this includes products not included in quick ship and/or custom (your choice of finish and fabric) products.
Cancellation of an order can only be done within 48 hours of the order being placed. If you wish to cancel an order, please fill out a Cancellation form and e-mail to email@example.com. You will then be contacted by the store in charge of your order(s) with further details.