Reconciling contemporary furnishing and quality design with the highly specific technical requirements of hotels and other public spaces is the shared objective of the Ligne Roset Contracts teams – whether in the R&D department or on the factory floor, in the quality control or planning departments, in Paris or London, New York or Briord.
A few key words, then, which also form the basic of our work ethos: listen, adaptation, personalisation, implementation. And one translation, ‘sur-mesure’ or ‘custom-made’, which can apply just as much to small production runs as to large. None of the designers who have chosen to put their trust in us will tell you otherwise: in Chicago as in Hamburg, in Barcelona as in Monte Carlo, the furniture they designed and which Roset has produced very precisely respects their qualitative, aesthetic, budgetary and functional criteria.
And because each project is first and foremost a story of encounters, feel free to visit us in our factories and discover all the solutions offered by our industrial base. Visit the hotels on which we have already worked and evaluate our savoir-faire for yourself. Come to our offices, tell us about your projects and make your ideas reality!Go to contract
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Please inspect your purchase immediately upon delivery. If an item is damaged or unsatisfactory, your local retailer in charge of your order will work with you to resolve the issue to your satisfaction with expert product repair, parts replacement or exchange. You may also contact us via e-mail at firstname.lastname@example.org. If you receive a damaged, defective or incorrect item, we will work with you to make things right.
These delivery, cancellation and return policies are only valid for items purchased on the official Ligne Roset (www.ligne-roset.com/us) e-commerce website for the U.S. market.
Quick Ship Products
A non-refundable fee of 15% applies to returns, cancellations or changes on Quick Ship products. Full refunds are only given if the order is canceled within 48 hours of the order being placed.
White Glove Delivery service charges are not refundable. Returns must be received in original condition within 30 days. Credit card orders will receive refunds in the form of a credit back to the original account.
Returns are accepted only in the warehouse of your local retailer. No returns will be accepted at the store location itself. To make a return, please fill out a Return form and email to email@example.com. You will then be contacted by the store in charge of your order(s) with further details.
Made to Order Products
We do not accept any returns or exchanges on made to order furniture, this includes products not included in quick ship and/or custom (your choice of finish and fabric) products.
Cancellation of an order can only be done within 48 hours of the order being placed. If you wish to cancel an order, please fill out a Cancellation form and e-mail to firstname.lastname@example.org. You will then be contacted by the store in charge of your order(s) with further details.