Clean environments

By virtue of 'clean' manufacturing, our furniture and upholstery do not let off gases or create toxic waste in consumer’s homes. We only use products and materials recommended by the FCBA (Forêts, Cellulose, Bois et Ameublement), that comply with all European norms.

In 2004, we were among the very first in the industry to substitute solvent-based glues with the water-based variety. These 'clean' glues also make it easier to clean equipment and tools, in particular spray guns. And, of course, less product cleaning means less residue and therefore less pollution.

We use vinyl glues which have no impact on the environment and can easily be cleaned off tools and machinery by simply rinsing with water.

We have eliminated CMR* products (particularly solvents), substituting them with products which are just as reliable and more ecological. Each chemical product which enters our factories must be accompanied by a security slip detailing its composition. In addition, we carry out regular evaluations of the chemical constituents used in our production.
* Carcinogenic, mutagenic and toxic to the reproductive system of human beings.

These are the only type of products to contain solvents with volatile organic compounds (COV's). After use, they are collected and recycled. Interestingly, 26 gallons of unclean solvents make 18 liters of clean solvents, with the remaining 30 percent being destroyed. We have carried out numerous tests with plans to switch to agro-solvents, but the results were unsatisfactory: the level of toxicity is still too high, and the recycling too complicated. We are currently looking into the possibility of evolving our cleaning solvents in terms of their composition, in close collaboration with our associates in Annemasse.

Our aim is to create zero hazardous waste for a clean, toxic-free environment.
 We are proudly certified ISO 50001 since 2017: certificate.

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By ordering online, your order will immediately be linked to your closest Ligne Roset distributor.
With one of the strongest networks in high-end contemporary furniture Ligne Roset will deliver the best service and follow-up with your e-order.
A representative of the store will contact you within 48 hours after placing your order.
As your main point of contact, you will be able to contact this store whenever you need and they will keep you updated on the status of your order.
Even during the process of an e-order we put the human relationship at the center of our process.

To process your request, you must provide us with your order confirmation number received in your order confirmation e-mail. Without this number, the treatment of your request might take much longer. Thank you for your understanding.

Please inspect your purchase immediately upon delivery. If an item is damaged or unsatisfactory, your local retailer in charge of your order will work with you to resolve the issue to your satisfaction with expert product repair, parts replacement or exchange. You may also contact us via e-mail at If you receive a damaged, defective or incorrect item, we will work with you to make things right.

These delivery, cancellation and return policies are only valid for items purchased on the official Ligne Roset ( e-commerce website for the U.S. market. 

Quick Ship Products
A non-refundable fee of 15% applies to returns, cancellations or changes on Quick Ship products. Full refunds are only given if the order is canceled within 48 hours of the order being placed.
White Glove Delivery service charges are not refundable. Returns must be received in original condition within 30 days. Credit card orders will receive refunds in the form of a credit back to the original account.

Returns are accepted only in the warehouse of your local retailer. No returns will be accepted at the store location itself. To make a return, please fill out a Return form and email to You will then be contacted by the store in charge of your order(s) with further details.

Made to Order Products
We do not accept any returns or exchanges on made to order furniture, this includes products not included in quick ship and/or custom (your choice of finish and fabric) products. 
Cancellation of an order can only be done within 48 hours of the order being placed. If you wish to cancel an order, please fill out a Cancellation form and e-mail to You will then be contacted by the store in charge of your order(s) with further details.


How Is Your Information Protected?
This site has security measures in place to protect the loss, misuse and alteration of information under our control. All orders are transmitted over secure Internet connections using SSL (Secure Sockets Layer) encryption technology. All of your personal information, including your credit card information and sign-in password, are stored in encrypted format at all times. This Website, and more importantly all user information, are further protected by a multi-layer firewall based security system.
Correcting and updating your information
Users of our Site are able to modify their account information, such as shipping and billing addresses, each time they place an order with us.
Ligne Roset collects the entire amount due at the time of the order. All prices on our website are listed in U.S. dollars and do not include tax and transportation costs. Sales tax is charged based on the State where the customer resides. For items offered as a set, the price listed refers to the entire set.
Contact Information
If you have any questions concerning this Privacy Policy or about Ligne Roset's information collection practices, please contact us at