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Keiji Takeuchi Ligne Roset

Keiji Takeuchi

Born in Fukuoka, Japan in 1977, Keiji Takeuchi, now based in Milan, obtained a baccalauréat in product design in New Zealand. He then continued his studies at ENSCI / Les Ateliers, Paris. Between 2005 and 2012, he was a designer at Naoto Fukasawa Design Ltd...
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Junpei & lori Tamaki Ligne Roset

Junpei & lori Tamaki

Tamaki Design Studio was founded in 2013 by Junpei Tamaki (born in Japan in 1986) and later joined by Iori Tamaki (born in Taiwan in 1983) as partner in life and design.
Junpei & Iori Tamaki design not only furniture but also interior spaces that can...
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Vincent Tordjman Ligne Roset

Vincent Tordjman

Vincent Tordjman is a designer, scenographer and musician. He trained at the Conservatoire de Metz, studied furniture design under Jean-Claude Maugirard at the Arts Déco de Paris, and philosophy at the Sorbonne. Between 1996 and 1998 he worked with Didier...
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"To people daily life with simple objects which resonate with the imagination."

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Tous Les Trois Ligne Roset

Tous Les Trois

Our product design agency consists of designer Juan Lozano (trained at the Beaux Arts et Ecole d'architecture Jean Cottin), Florent Zandrini (licence technico designer) and Hannelore Meyer Gallay (business school), who has responsibility for development....
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"We love to seek, imagine, anticipate our world. With a penchant for pertinence and sensuality. Great names such as Ligne Roset allow us to do just this."

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By ordering online, your order will immediately be linked to your closest Ligne Roset distributor.
With one of the strongest networks in high-end contemporary furniture Ligne Roset will deliver the best service and follow-up with your e-order.
A representative of the store will contact you within 48 hours after placing your order.
As your main point of contact, you will be able to contact this store whenever you need and they will keep you updated on the status of your order.
Even during the process of an e-order we put the human relationship at the center of our process.

To process your request, you must provide us with your order confirmation number received in your order confirmation e-mail. Without this number, the treatment of your request might take much longer. Thank you for your understanding.

Please inspect your purchase immediately upon delivery. If an item is damaged or unsatisfactory, your local retailer in charge of your order will work with you to resolve the issue to your satisfaction with expert product repair, parts replacement or exchange. You may also contact us via e-mail at customerservice@rosetusa.com. If you receive a damaged, defective or incorrect item, we will work with you to make things right.

These delivery, cancellation and return policies are only valid for items purchased on the official Ligne Roset (www.ligne-roset.com/us) e-commerce website for the U.S. market. 


Quick Ship Products
A non-refundable fee of 15% applies to returns, cancellations or changes on Quick Ship products. Full refunds are only given if the order is canceled within 48 hours of the order being placed.
White Glove Delivery service charges are not refundable. Returns must be received in original condition within 30 days. Credit card orders will receive refunds in the form of a credit back to the original account.

Returns are accepted only in the warehouse of your local retailer. No returns will be accepted at the store location itself. To make a return, please fill out a Return form and email to return@rosetusa.com. You will then be contacted by the store in charge of your order(s) with further details.


Made to Order Products
We do not accept any returns or exchanges on made to order furniture, this includes products not included in quick ship and/or custom (your choice of finish and fabric) products. 
Cancellation of an order can only be done within 48 hours of the order being placed. If you wish to cancel an order, please fill out a Cancellation form and e-mail to cancel@rosetusa.com. You will then be contacted by the store in charge of your order(s) with further details.

 

How Is Your Information Protected?
This site has security measures in place to protect the loss, misuse and alteration of information under our control. All orders are transmitted over secure Internet connections using SSL (Secure Sockets Layer) encryption technology. All of your personal information, including your credit card information and sign-in password, are stored in encrypted format at all times. This Website, and more importantly all user information, are further protected by a multi-layer firewall based security system.
 
Correcting and updating your information
Users of our Site are able to modify their account information, such as shipping and billing addresses, each time they place an order with us.
 
Payments
Ligne Roset collects the entire amount due at the time of the order. All prices on our website are listed in U.S. dollars and do not include tax and transportation costs. Sales tax is charged based on the State where the customer resides. For items offered as a set, the price listed refers to the entire set.
 
Contact Information
If you have any questions concerning this Privacy Policy or about Ligne Roset's information collection practices, please contact us at customerservice@rosetusa.com