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Studio Fluye. Ligne Roset

Studio Fluye.

Paola born 1983 and Berta born 1984.
Design studio founded in 2010, in Valencia (Spain) by design engineers Paola Cerdá and Berta Recatalá who aim to find excellence in all their designs and analyse the necessities of consumers and businesses.
They apply investigative and creative methodologies in the projects' development, paying attention to the emotional aspects in people.
They have developed industrial design projects focused on new, innovative products, packaging and graphic design applied to corporate identity for businesses in multiple sectors.
During their trajectory, they have been awarded the Premio Injuve de Diseño in 2010 for their furnishing project titled Desapercibido (Unnoticed) which was shown at international fairs such as the Salone Satellite in Milan as well as travelling exhibits in Turkey and Egypt. In 2016 they were finalists in the Delta Awards, awarded by the ADI-FAD (Association of Industrial Design for the Promotion of Art and Design) for their lighting project "2Sides" for the company Lluria.

Envolée _ modular hangers
Hooks that hold your belongings until you resume your next flight.
Two different models which adapt to your needs like comfortably hanging jackets and/or various objects on the same hook.
Shaped like flying birds, they are inspiring and decorate houses or workspaces allowing the users' imagination to run freely.

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By ordering online, your order will immediately be linked to your closest Ligne Roset distributor.
With one of the strongest networks in high-end contemporary furniture Ligne Roset will deliver the best service and follow-up with your e-order.
A representative of the store will contact you within 48 hours after placing your order.
As your main point of contact, you will be able to contact this store whenever you need and they will keep you updated on the status of your order.
Even during the process of an e-order we put the human relationship at the center of our process.

To process your request, you must provide us with your order confirmation number received in your order confirmation e-mail. Without this number, the treatment of your request might take much longer. Thank you for your understanding.

Please inspect your purchase immediately upon delivery. If an item is damaged or unsatisfactory, your local retailer in charge of your order will work with you to resolve the issue to your satisfaction with expert product repair, parts replacement or exchange. You may also contact us via e-mail at customerservice@rosetusa.com. If you receive a damaged, defective or incorrect item, we will work with you to make things right.

These delivery, cancellation and return policies are only valid for items purchased on the official Ligne Roset (www.ligne-roset.com/us) e-commerce website for the U.S. market. 


Quick Ship Products
A non-refundable fee of 15% applies to returns, cancellations or changes on Quick Ship products. Full refunds are only given if the order is canceled within 48 hours of the order being placed.
White Glove Delivery service charges are not refundable. Returns must be received in original condition within 30 days. Credit card orders will receive refunds in the form of a credit back to the original account.

Returns are accepted only in the warehouse of your local retailer. No returns will be accepted at the store location itself. To make a return, please fill out a Return form and email to return@rosetusa.com. You will then be contacted by the store in charge of your order(s) with further details.


Made to Order Products
We do not accept any returns or exchanges on made to order furniture, this includes products not included in quick ship and/or custom (your choice of finish and fabric) products. 
Cancellation of an order can only be done within 48 hours of the order being placed. If you wish to cancel an order, please fill out a Cancellation form and e-mail to cancel@rosetusa.com. You will then be contacted by the store in charge of your order(s) with further details.

 

How Is Your Information Protected?
This site has security measures in place to protect the loss, misuse and alteration of information under our control. All orders are transmitted over secure Internet connections using SSL (Secure Sockets Layer) encryption technology. All of your personal information, including your credit card information and sign-in password, are stored in encrypted format at all times. This Website, and more importantly all user information, are further protected by a multi-layer firewall based security system.
 
Correcting and updating your information
Users of our Site are able to modify their account information, such as shipping and billing addresses, each time they place an order with us.
 
Payments
Ligne Roset collects the entire amount due at the time of the order. All prices on our website are listed in U.S. dollars and do not include tax and transportation costs. Sales tax is charged based on the State where the customer resides. For items offered as a set, the price listed refers to the entire set.
 
Contact Information
If you have any questions concerning this Privacy Policy or about Ligne Roset's information collection practices, please contact us at customerservice@rosetusa.com